Privacy Policy

Last updated: November 15, 2025

1. Information We Collect

• Personal Data: We collect your name, phone number (used for authentication and communication), and email address.
• Location Data: We collect the specific GPS coordinates and address you provide for the service location to facilitate the mobile car wash booking.
• Vehicle Data: We store your vehicle make, model, and registration number for service identification.
• Payment Information: Payment details (card tokenization data) are securely processed by our payment gateway, Paystack. We do not store or access your full credit card number.

2. How We Use Your Information

Your information is used strictly to provide, maintain, and improve the Splash N Go service, including:

• Processing and fulfilling your wash bookings.
• Authenticating your account and communicating service updates.
• Connecting you with the nearest available Washer to complete your job.
• Security and fraud prevention.

3. Sharing of Information

We share necessary information only to facilitate the service:

• With Splashers (Independent Contractors): We share your name, vehicle details, and the precise service location with the assigned Washer to enable them to complete the service.
• With Payment Processor (Paystack): We share transaction data necessary for processing payments.
• Legal Compliance: We may disclose data where required by law.

4. Data Security

We take reasonable measures to protect your information. All data transmitted is encrypted, and all payment handling adheres to Paystack’s and PCI-DSS compliance standards.

5. Contact for Privacy Questions

For any questions or concerns regarding your data or this policy, please contact us at info@splashngo.com.